Overview
Canny collects product feedback and feature requests on boards where users vote and comment, then links requests to a roadmap and changelog. It is aimed at SaaS product teams that want to close the loop with customers when features ship.
Pricing is based on tracked users. The Free plan allows 25 tracked users; Pro starts at US$79 per month billed yearly for 100 or more tracked users; Business is custom for larger volumes. Yearly billing saves up to 20%, and monthly billing is available.[9]
Canny’s tracked-user pricing can rise quickly for products with large user bases, and it focuses on feature requests rather than surveys or sentiment analysis.
Canny features
- Feedback boards with voting
- Public roadmap
- Changelog
- Free plan
Canny pricing
Free: 25 tracked users. Pro: from US$79/month billed yearly (100+ tracked users). Business: custom. Yearly up to 20% off.
Canny strengths and limitations
Strengths
- Purpose-built for feature requests
- Closes the loop via changelog
- Free plan
- Published Pro price
Limitations
- Cost scales with tracked users
- No surveys or NPS
- Business pricing unpublished
- Currency code not stated
Appears in
Canny alternatives and competitors
Alternatives to Canny: companies ranked in the same lists.
Qualtrics EmployeeXM- Medallia
SurveyMonkey
Typeform- Contentsquare (incl. Hotjar)
UserVoice
Productboard
Survicate- Qualaroo
Usersnap
Featurebase- Zonka Feedback
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