Overview
Productboard is a product-management platform that centralises customer feedback, links insights to features and helps prioritise roadmaps. Feedback from support tickets, sales calls and surveys is attached to feature ideas so that product managers can see demand behind each item.
Business and Enterprise plans are priced per maker (users who edit the roadmap) with a minimum of five makers; prices are not shown and are available through a demo or sales. Annual billing is labelled as saving 21%, and AI credit top-ups are priced in dollars.[11] No free plan is listed.[11]
Productboard is aimed at product organisations rather than CX teams; it does not run surveys itself and relies on integrations for feedback capture.
Productboard features
- Feedback inbox and insights
- Feature prioritisation
- Roadmaps
- AI credits
- Integrations with support and CRM tools
Productboard pricing
Business and Enterprise priced per maker (minimum 5); prices via demo; annual saves 21%.
Productboard strengths and limitations
Strengths
- Links feedback to roadmap decisions
- Designed for product managers
- Annual discount
- AI assistance
Limitations
- No published prices
- Five-maker minimum
- No free plan
- Not a survey tool
Appears in
Productboard alternatives and competitors
Alternatives to Productboard: companies ranked in the same lists.
Qualtrics EmployeeXM- Medallia
SurveyMonkey
Typeform- Contentsquare (incl. Hotjar)
Canny
UserVoice
Survicate- Qualaroo
Usersnap
Featurebase- Zonka Feedback
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