Overview
Usersnap collects visual and product feedback through widgets and channels on websites and apps, with AI processing of feedback items on upper tiers.
Prices are listed in euros: Starter at €49 per month with two seats and two projects; Growth at €129 with unlimited seats, ten projects and 20 channels; Professional at €219 with 20 projects and 200 AI-processed feedback items; Premium at €459 with 50 projects and 300 AI items; and Enterprise custom.[14] Yearly billing is marked as saving up to three months. A trial without a card offers a free month of Premium after setting up two channels and collecting 20 feedback items.[14]
Usersnap is strongest for annotated, technical feedback; it is less suited to large-scale customer-sentiment programmes.
Usersnap features
- Visual feedback collection
- Feedback channels and widgets
- AI sentiment processing (upper tiers)
- Unlimited seats from Growth
- Add-on packages
Usersnap pricing
Starter €49/month (2 seats, 2 projects); Growth €129 (unlimited seats, 10 projects, 20 channels); Professional €219; Premium €459; Enterprise custom. Yearly saves up to 3 months.
Usersnap strengths and limitations
Strengths
- Visual feedback collection
- Unlimited seats from Growth
- Trial earns a free Premium month
- AI processing included higher up
Limitations
- Prices in EUR only
- Starter limited to two seats
- Yearly prices not listed
- Not a survey or CX platform
Appears in
Usersnap alternatives and competitors
Alternatives to Usersnap: companies ranked in the same lists.
Qualtrics EmployeeXM- Medallia
SurveyMonkey
Typeform- Contentsquare (incl. Hotjar)
Canny
UserVoice
Productboard
Survicate- Qualaroo
Featurebase- Zonka Feedback
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