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Outreach

Enterprise sales execution platform with sequences, AI agents and forecasting

Overview

Outreach, founded in 2014 and now operating from the outreach.ai domain, sells what it describes as an AI revenue workflow platform covering prospecting sequences, conversation intelligence, deal management and forecasting[1]. Its four Amplify plans are all quote-based and priced on a combination of per-user seats and consumption-based AI credits: Essentials includes 10,000 AI credits, Core 25,000, Plus 50,000 and Pro 100,000[1].

Essentials covers AI agents for research and deals, AI call coaching and summaries, deal-health alerts, meeting scheduling, the Outreach Voice dialer and conversation analytics; Core adds multi-channel sequences, revenue and personalisation agents, engagement and attribution reporting and account planning; Plus adds meeting preparation, live coaching cards, data enrichment, relationship maps, deal management and the Outreach MCP server; Pro adds AI forecast projection, scenario planning, forecast roll-ups, territory management and multi-currency[1]. Notably, multi-channel sequences, the core sales-engagement feature, begin at Core rather than Essentials[1]. Outreach says sellers close more than two million opportunities a month on the platform[1]. Extra AI credit packs, data sharing, connectors and listener licences are add-ons.

Outreach features

  • Multi-channel sequences (Core and above)
  • AI research, deal and personalisation agents
  • Outreach Voice dialer
  • Conversation intelligence and coaching
  • Deal management and relationship maps (Plus)
  • Forecasting and territory management (Pro)
  • Real-time transcription and battlecards
  • Meeting summaries and action items

Outreach pricing

Quote-based; Amplify Essentials, Core, Plus, Pro. Per-user seats plus AI credits (10,000 to 100,000 by plan); extra credit packs and add-ons available.

Outreach strengths and limitations

Strengths

  • Covers engagement, deals and forecasting in one platform
  • MCP server for AI assistants
  • Detailed published plan limits
  • Live in-call guidance, not only post-call analysis
  • One-sided recording option
  • Tight link to sequences and CRM updates

Limitations

  • No published prices
  • AI usage metered in credits
  • Sequences not in the entry plan
  • Most useful inside the Outreach platform
  • Some overlapping feature descriptions on vendor pages
  • Consumption-based AI credits make costs harder to predict

Appears in

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