Overview
TaskUs reported 2025 revenue of US$1,183.5 million, up 19.0%, and net income of US$102.3 million.[10] The company works in three service lines: digital customer experience, trust and safety (content moderation), and AI services such as data labelling; in the fourth quarter AI services revenue grew 45.9%.[10] It ended 2025 with about 200 clients and 65,500 teammates.[10] A proposed take-private by an entity owned by a Blackstone-affiliated fund and the company’s co-founders failed when shareholders did not approve it at a meeting on 8 October 2025, and the merger agreement was terminated the next day.[11] In February 2026 TaskUs announced a US$500 million term loan and a special dividend of US$3.65 per share.[10] Its principal executive offices are in New Braunfels, Texas.[11]
TaskUs features
- Outsourced customer support operations
- Large-client programmes (21 clients above US$10m)
- Delivery for about 200 clients
TaskUs pricing
Quote-based. Outsourcers do not publish rate cards; contracts are typically priced per productive hour, per full-time-equivalent agent, per transaction or on outcome-based terms, and depend on location, language and complexity.
TaskUs strengths and limitations
Strengths
- Fastest growth among the larger providers
- Specialised trust-and-safety and AI-data capabilities
- Record adjusted EBITDA in 2025
- Fastest revenue growth among the larger firms in this list in 2025
- Specialised trust-and-safety and AI data operations
Limitations
- About 200 clients in total, fewer than larger rivals
- Dependence on a group of large accounts
- Publishes limited detail on delivery locations
- Concentrated client base of about 200 clients
- Higher leverage after borrowing to fund the 2026 special dividend
Appears in
- Best BPO Companies in 2026 #8
- Best Call Center Outsourcing Companies in 2026 #4
- Top 39 BPO Companies in the World: 2026 Edition #12
TaskUs alternatives and competitors
Alternatives to TaskUs: companies ranked in the same lists.
Teleperformance (TP)
IBEX- Concentrix
- TTEC
Firstsource Solutions- Alorica
TELUS Digital
Foundever
Transcom
EXL- transcosmos
Conduent
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