Overview
Transcom Holding AB (publ) reported total 2025 revenue of €742.7 million against €744.6 million in 2024; excluding two unprofitable German entities it exited, comparable organic growth was 1.2%[16]. Fourth-quarter revenue rose to €194.9 million and EBITDA excluding non-recurring items increased to €35.1 million[16]. Transcom says its more than 30,000 employees work in 80+ contact centres and work-at-home networks across 29 countries, serving more than 300 clients in customer care, sales, content moderation and back-office services[16]. Its strategy shifts volume from European onshore sites to the Philippines, India and Egypt, where its English-speaking segment reached a 26.0% EBITDA margin in the fourth quarter[16].
Transcom features
- Support in 99+ languages
- 24/7 coverage
- Multiple delivery sites
Transcom pricing
Quote-based. Outsourcers do not publish rate cards; contracts are typically priced per productive hour, per full-time-equivalent agent, per transaction or on outcome-based terms, and depend on location, language and complexity.
Transcom strengths and limitations
Strengths
- Very broad language coverage
- 24/7 multilingual support
Limitations
- Publishes little financial data
- Smaller than the global leaders
Appears in
- Best Call Center Outsourcing Companies in 2026 #10
- Top 39 BPO Companies in the World: 2026 Edition #14
Transcom alternatives and competitors
Alternatives to Transcom: companies ranked in the same lists.
Teleperformance (TP)- TTEC
TaskUs
Firstsource Solutions
IBEX
Foundever
TELUS Digital- Alorica
- Concentrix
- VXI Global Solutions
Konecta- WNS
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