Overview
transcosmos was founded in Japan in 1966 as a data-entry business process outsourcing provider and later expanded into contact-centre operations, digital marketing and e-commerce services.[7] The company states that it employs more than 70,000 professionals in 36 countries and regions.[7] For the fiscal year ended 31 March 2026 it reported consolidated net sales of ¥393,866 million, up 4.8%, with operating profit of ¥16,558 million, up 14.4%.[6] Its results release translates net sales into US$2,462.7 million at ¥159.93 to the dollar, for convenience only.[6] The parent company accounted for ¥254,286 million of external sales and overseas subsidiaries and affiliates for ¥99,601 million, so most of the business remains in Japan.[6] The shares are listed on the Tokyo Stock Exchange.[6]
transcosmos strengths and limitations
Strengths
- Strong position in Japan and wider Asia
- Combines contact centres with digital marketing and e-commerce operations
Limitations
- Most revenue is generated in Japan, so non-Japanese buyers have a smaller footprint to draw on
- Results are reported in yen under Japanese GAAP, complicating comparison
Appears in
transcosmos alternatives and competitors
Alternatives to transcosmos: companies ranked in the same lists.
Teleperformance (TP)
Genpact
Conduent- TTEC
EXL
TaskUs
Firstsource Solutions
IBEX- Concentrix
- VXI Global Solutions
- Alorica
- WNS
Is this your company?
Update the description, logo, image and link through the submission form. Editors review every change.