Social media management tools are software platforms that let an organisation publish to, monitor, respond on and report across several social networks from one account. A typical product combines a content calendar and scheduler, a shared inbox for comments and direct messages, analytics, and team controls such as approval workflows and user permissions. Larger suites add social listening, employee advocacy, influencer management and customer-care routing.
This list covers fourteen products that are sold in 2026 as general social media management platforms, from per-channel tools aimed at freelancers to quote-based enterprise suites. Entries were ranked on the breadth of the workflow each product covers (publishing, engagement, analytics and governance), the transparency of published pricing, and the documented limits that shape everyday use. Prices quoted are in US dollars as shown on each vendor's pricing page in November 2026.
Tools that are mainly schedulers are covered in more depth in the separate list of social media scheduling tools; agencies that run social accounts on a client's behalf are covered under social media agencies.
Contents
- What is social media management software
- History and market
- Key features to compare
- Pricing models
- How to choose
- Methodology
- The list
- Comparison table
- Alternatives by use case
- Recent developments
- Frequently asked questions
- See also
What is social media management software
Social media management software sits between the native apps of each network (Facebook, Instagram, LinkedIn, TikTok, X, YouTube, Pinterest, Threads, Bluesky) and the people responsible for a brand's presence on them. Instead of logging into each network separately, a team connects its profiles to one workspace, drafts and approves posts there, and handles incoming comments and messages in a combined inbox. Reports then pull engagement and audience data from every connected profile into a single view.
The category overlaps with several adjacent ones. Social media scheduling tools concentrate on the calendar and the publishing queue and usually offer lighter engagement features. Social listening platforms track public conversation about a brand or topic across the web rather than managing owned accounts. Customer service platforms and help desk software increasingly ingest social messages too, and marketing automation software and CRM software may publish to social networks as one channel among many. A full management platform is distinguished by combining owned-account publishing, two-way engagement and reporting under one set of user permissions.
The products below differ mainly in who they serve. Per-channel tools such as Buffer and Hootsuite's lower tiers suit individuals and small teams; agency-oriented products such as Sendible, SocialPilot and Vista Social price by client workspaces or profile bundles; and enterprise suites such as Sprinklr, Emplifi and Brandwatch sell annual contracts with listening, care and governance modules.
History and market
The category emerged at the end of the 2000s as brands began running several social accounts at once. Hootsuite traces its origins to 2008, when founder Ryan Holmes's digital agency built an internal tool to manage its own social accounts. Buffer began in November 2010 as a weekend project by Joel Gascoigne and has been a fully remote company since 2013.
The 2010s and 2020s brought consolidation, as larger marketing-technology groups bought point tools to assemble broader suites. Brandwatch, now operated alongside Cision, absorbed the Danish platform Falcon.io, whose suite became Brandwatch's Social Media Management product, and acquired the influencer tool Paladin in March 2022. Later was acquired in 2022 by the influencer-marketing company Mavrck; the two united under the Later name in 2024, and in 2025 Later acquired the affiliate platform Mavely. Loomly is now operated as a sole-shareholder company under the management and coordination of the Italian software group Bending Spoons.
Two vendors in this list are publicly traded: Sprout Social, which reports that more than 30,000 brands use its platform, and Sprinklr (ticker CXM), which reports more than 1,900 enterprise customers. Market-size estimates for the category vary widely between research firms and are not reproduced here.
Since 2024 the main product shifts have been the addition of generative-AI writing and reply assistants, support for newer networks such as Threads and Bluesky, and the bundling of listening and influencer data into core plans. Several vendors now meter AI usage with monthly credits rather than including it without limits.
Key features to compare
Network coverage
Every tool here supports Facebook, Instagram and LinkedIn, but coverage of TikTok, YouTube, Pinterest, Threads, Bluesky, Google Business Profile and messaging apps varies. Zoho Social, for example, adds WhatsApp Business and Telegram only on its Premium plan, and Metricool's free plan excludes LinkedIn and X. X support is surcharged at some vendors, such as Vista Social at US$29 per X profile per month.
Publishing and calendar
Core publishing features are a visual calendar, queues or recurring time slots, bulk upload by CSV, first-comment scheduling for Instagram, and previews per network. Limits on scheduled posts per profile are common on entry plans: Later's Starter plan allows 30 posts per profile.
Unified inbox
A shared inbox pulls comments, mentions and direct messages into one queue so a team can assign, tag and resolve them. On Sprout Social the consolidated inbox starts on the Standard plan rather than Essentials; on Zoho Social it starts on Premium.
Analytics and reporting
Reporting ranges from per-post engagement figures to custom, white-labelled and scheduled reports with competitor benchmarks. Data-retention periods differ: Agorapulse keeps 6, 12 or 24 months of data depending on plan, and Later keeps three months to two years.
Collaboration and governance
Approval workflows, custom roles, audit logs and single sign-on (SSO) separate team products from single-user tools. SSO is usually reserved for enterprise tiers, as at Hootsuite, Agorapulse, Sendible and SocialPilot.
Listening and competitive intelligence
Keyword and brand monitoring, sentiment and trend detection are included in mid-tier plans at Hootsuite and Sprout Social, and are the core of enterprise suites such as Brandwatch and Sprinklr. Deeper listening is often a paid add-on with no public price.
AI assistance
Most vendors now offer AI caption writing, reply suggestions and report summaries. Sprout Social includes 100 AI credits per seat per month and sells more as Trellis Plus; Vista Social sells extra credit bundles at US$10 per 1,000.
Pricing models
Vendors use four main billing bases. Per-seat pricing charges for each user and is used by Hootsuite (from US$99 per user per month on annual billing), Sprout Social (from US$79 per seat) and Agorapulse (from US$79 per user). Per-channel pricing charges for each connected profile, as at Buffer, where Essentials costs US$5 per channel per month. Bundle pricing sells fixed allowances of profiles, users and workspaces, as at SocialPilot (US$20 to US$200 a month on monthly billing), Later and Loomly. Enterprise suites quote annual contracts; Emplifi is unusual in publishing starting prices of US$1,249 and US$2,499 a month for its two lower Social Marketing tiers, with unlimited users.
Annual prepayment is discounted at almost every vendor, typically by 15 to 25 percent, and free plans exist at Buffer, Metricool and Zoho Social. Common extra charges include additional profiles, X (Twitter) access, listening keywords, AI credits, white-label reporting and SSO.
How to choose
Solo creators and very small businesses generally need publishing, a calendar and basic analytics. Buffer, Metricool and Zoho Social offer free entry tiers, and Buffer's per-channel pricing keeps costs proportional to the number of profiles.
Small and mid-sized marketing teams that also answer customer messages should compare Sprout Social, Hootsuite and Agorapulse, which combine an inbox, approvals and reporting. Agorapulse is the lowest-priced of the three on published per-user rates.
Agencies managing many clients benefit from bundle pricing, client approval links and white-label reports: Sendible, SocialPilot, Vista Social and Zoho Social's Agency plans are built around client workspaces.
Large enterprises and regulated brands typically need governance, listening at scale, customer-care routing and data residency. Sprinklr, Emplifi and Brandwatch serve this segment, along with the enterprise tiers of Hootsuite and Sprout Social.
Creator- and visual-led brands working mostly on Instagram and TikTok may prefer Later, whose plans are built around social sets and link-in-bio pages.
Methodology
Products were included if they are sold in November 2026 as general-purpose social media management platforms supporting publishing, engagement and analytics across at least four major networks. Products sold mainly as schedulers, listening-only tools or advertising managers were excluded.
Entries were ordered by editorial judgement against four verifiable criteria: breadth of workflow coverage on the vendor's own feature pages (publishing, inbox, analytics, governance, listening); availability of team controls such as approvals and SSO; transparency of published pricing; and documented limits that affect day-to-day use. No user reviews, star ratings or paid placements were used. Prices, plan limits and company facts come from the vendor's own pricing, about and investor pages, accessed in November 2026; where a vendor does not publish a price, it is described as quote-based.
The list
1
Publicly listed suite combining publishing, Smart Inbox, analytics and listening
Best for: Mid-sized and enterprise brand teams that handle social customer care
Sprout Social is a publicly traded social media management company whose investor site says more than 30,000 brands use its platform. The product combines publishing, a consolidated Smart Inbox, analytics, review management and an AI agent called Trellis, and sells listening, employee advocacy, influencer marketing and the NewsWhip media-monitoring product as add-ons.
Pricing is per seat. Essentials costs US$79 per seat per month on annual billing (US$99 monthly) and covers five social profiles with scheduling and reporting; the consolidated inbox, collaboration tools and keyword monitoring begin on Standard at US$199 per seat. Professional (US$299) removes the profile cap and adds competitor and paid-social reports; Advanced (US$399) adds sentiment in the inbox, the Sprout API, help-desk integrations and spike alerts. Every plan includes 100 Trellis AI credits per seat per month, and Trellis Plus adds 1,000 more for US$28 per seat per month on annual billing.
Sprout is regarded as one of the most complete mid-market platforms, with strong reporting and customer-care tooling. Its main limitation is cost: per-seat pricing at these levels makes a five-person team on Professional cost roughly US$1,500 a month before add-ons, and the inbox is not available on the entry plan. A 30-day free trial is offered without a credit card.
Key features
- Smart Inbox across networks (Standard and above)
- Trellis AI agent with monthly credits
- Competitor, tag and paid-social reports (Professional)
- Review management
- Sprout API and help-desk integrations (Advanced)
- Listening and employee advocacy add-ons
Pricing
Essentials: US$79/seat/month annual (US$99 monthly), 5 profiles. Standard: US$199/seat/month, 5 profiles. Professional: US$299/seat/month, unlimited profiles. Advanced: US$399/seat/month. Enterprise: quote-based. Trellis Plus: US$28/seat/month annual. 30-day free trial.
- Customers
- 30,000+ brands (company figure)
- Listed
- Yes (public company)
- Pricing
- From US$79/seat/month
- Free trial
- 30 days
Strengths
- Deep reporting, including competitor and paid insights
- Inbox with tagging, sentiment and help-desk integrations
- AI credits included in every plan
- Transparent list prices for four tiers
Limitations
- Per-seat costs rise quickly for larger teams
- Inbox and monitoring not on Essentials
- Listening, advocacy and influencer tools priced separately and unpublished
- Essentials limited to five profiles
2
Long-established platform with publishing, inbox, monitoring and enterprise tiers
Best for: Teams wanting monitoring and publishing in one tool from the entry tier
Hootsuite was created in 2008 when founder Ryan Holmes's digital-marketing agency built an in-house tool to manage social accounts; Holmes is listed as founder and CEO on the company's about page, which also cites more than 6,000 enterprise customers and more than 200,000 users in over 200 countries.
The current line-up has four tiers priced per user on annual billing. Standard, from US$99 per user per month, covers up to ten social accounts with unlimited scheduling, AI post and image generation, one unified inbox and brand and competitor monitoring. Professional, from US$199, removes the account cap and adds inbox automation, 90-day trend forecasting, custom reports and benchmarking against up to 20 competitors; Advanced, up to US$399, adds approvals, message assignment and routing, team performance reports and customer-satisfaction surveys. Enterprise is quote-based and adds SSO, 13 months of listening history, attribution reporting, Salesforce integration and employee advocacy.
Hootsuite's strengths are its breadth of network support, its long integration catalogue and its built-in monitoring at every tier. Limitations documented on the pricing page include trial accounts restricted to 10 to 20 posts per day with no bulk scheduling, and the absence of published monthly-billing prices.
Key features
- Unlimited scheduling and AI post/image generation
- Unified inbox with automation (Professional+)
- Brand and competitor monitoring on all tiers
- Trend forecasting and competitor benchmarking
- Approvals and message routing (Advanced)
- SSO and Salesforce integration (Enterprise)
Pricing
Standard: from US$99/user/month (annual), 10 accounts. Professional: from US$199/user/month, unlimited accounts. Advanced: up to US$399/user/month. Enterprise: quote-based. 14-day free trial on self-serve plans; discounted nonprofit rates via HootGiving.
- Founded
- 2008
- Founder and CEO
- Ryan Holmes
- Customers
- 6,000+ enterprise customers; 200,000+ users (company figures)
- Pricing
- From US$99/user/month
Strengths
- Monitoring and competitor tracking included from the entry plan
- Unlimited social accounts from Professional
- Mature enterprise tier with SSO and Salesforce
- 14-day trial for self-serve plans
Limitations
- Highest entry price per user among mainstream tools
- Approvals reserved for Advanced
- Trial capped at 10–20 posts per day with no bulk scheduling
- Monthly-billing prices not published
3
Per-user platform known for inbox management and lower mid-market pricing
Best for: In-house teams and agencies prioritising inbox moderation at moderate cost
Agorapulse is a social media management platform priced per user, with four tiers and a free plan available after the trial. Standard costs US$79 per user per month on annual billing (US$99 monthly) and covers ten social profiles, unlimited scheduling, a unified inbox for messages and comments, basic reports with white-label exports and six months of data retention.
Professional, at US$119 per user per month on annual billing, adds first comments and threaded posts, internal comments, simple approval workflows, post and inbox assignment, team performance reports, ad-comment moderation and twelve months of retention. Advanced, at US$149, adds CSV bulk scheduling of up to 200 posts, publishing queues, saved replies, labels, bulk inbox actions, ads reporting, scheduled report emails, Zapier and 24 months of retention. The Custom tier adds unlimited profiles, SSO, custom roles, multi-step approvals, AI reply suggestions, API access and CRM and Slack or Teams integrations.
Agorapulse's inbox tooling and its lower per-user price compared with Sprout Social and Hootsuite make it a common choice for in-house teams and agencies. Its documented constraints are the ten-profile cap on all self-serve tiers, with extra profiles charged at US$10 a month each on annual billing, and the placement of bulk scheduling and API access in higher tiers. A 30-day trial is offered without a credit card.
Key features
- Unified inbox with assignment and labels
- Ad-comment moderation (Professional+)
- CSV bulk scheduling up to 200 posts (Advanced)
- White-label report exports
- Team performance reporting
- SSO, API and CRM integrations (Custom)
Pricing
Standard: US$79/user/month annual (US$99 monthly). Professional: US$119 (US$149). Advanced: US$149 (US$199). Custom: quote-based. 10 profiles on self-serve plans; extra profiles US$10/month (annual) or US$15 (monthly). 30-day free trial; free plan afterwards.
- Pricing
- From US$79/user/month
- Profiles
- 10 per self-serve plan
- Free trial
- 30 days, no card
Strengths
- Inbox assignment and moderation from the second tier
- White-label exports on every plan
- Published monthly and annual prices
- Free plan available after the trial
Limitations
- Ten-profile cap without the Custom tier
- Bulk scheduling only on Advanced
- API, SSO and AI replies reserved for Custom
- Free plan features not documented on the pricing page
4
Enterprise customer-experience suite with social publishing, care and listening
Best for: Global enterprises running social marketing and social customer care together
Sprinklr is a publicly traded software company (ticker CXM), with its corporate address in New York, that sells a unified customer-experience platform in which social media management is one of several product lines, alongside customer service, insights and marketing. The company says it serves more than 1,900 enterprises, including Microsoft, Procter & Gamble and Samsung, and 60 percent of the Fortune 100.
Sprinklr Social covers publishing and governance across many brands and regions, a shared engagement queue, paid and organic reporting, and AI-assisted content and reply drafting, while its listening product (Sprinklr Insights) analyses public conversation at large scale. The main advantage for large organisations is that social care can be run in the same system as other contact-centre channels, with routing, case management and service-level reporting.
Sprinklr does not publish self-serve prices for its social products; contracts are negotiated annually. Its documented next milestone is the report of third-quarter fiscal 2027 results on 2 December 2026. The suite's breadth is also its limitation for smaller teams: implementation typically involves professional services, and the product is designed for multi-team governance rather than a single social manager.
Key features
- Multi-brand, multi-region publishing governance
- Unified social care with routing and case management
- Large-scale listening and insights
- Paid and organic social reporting
- AI-assisted content and replies
- Part of a wider contact-centre and CX platform
Pricing
Quote-based annual contracts; no public price list for Sprinklr Social.
- Address
- 441 9th Ave., New York, NY
- Ticker
- CXM
- Customers
- 1,900+ enterprises (company figure)
- Pricing
- Quote-based
Strengths
- Combines social marketing, care and listening in one platform
- Proven with very large multinational customers
- Governance for many brands and regions
- Connects social care to other service channels
Limitations
- No published pricing
- Implementation effort suited to large organisations
- Breadth exceeds the needs of small teams
- Social is one module of a broad suite, which can complicate buying
5
Enterprise social marketing, care and commerce suite with published starting prices
Best for: Large consumer brands wanting marketing, care and reviews under one contract
Emplifi sells a three-part suite for large brands: Social Marketing, Social Care and Social Commerce (sold as Convert), each in Essential, Advanced and Intelligent tiers. Its pricing page states that all tiers include unlimited users and unlimited owned profiles with no per-seat fees, and it cites a 2026 Gartner Magic Quadrant Leader designation.
Unusually for an enterprise vendor, Emplifi publishes starting prices for its Social Marketing product: Essential from US$1,249 per month covers multi-channel management, an AI co-pilot for publishing and engagement, brand-consistency controls and reporting, with benchmarking of up to 10 public profiles. Advanced, from US$2,499 per month, adds team workflows, an AI reply assistant, AI image scoring, an AI report builder, competitor insights and ROI measurement, with 50 benchmarked profiles; Intelligent is quote-based and adds API access, brand-voice AI composition and enterprise governance.
The Social Care tiers add centralised messages and comments, response-time management, AI case summaries and an embedded Salesforce integration; Social Commerce covers ratings and reviews, user-generated content and live commerce. The main limitations are the high entry price relative to per-seat tools and the fact that care and commerce tiers are quote-based, with some Intelligent features listed as coming in 2026.
Key features
- Unlimited users and owned profiles on all tiers
- AI co-pilot for publishing and engagement
- Competitor benchmarking (10/50/100 public profiles)
- Social care with Salesforce integration
- Ratings, reviews and UGC (Convert)
- Live commerce (Convert Advanced)
Pricing
Social Marketing Essential: from US$1,249/month. Advanced: from US$2,499/month. Intelligent: quote-based. Social Care and Social Commerce: quote-based. No per-seat fees.
- Pricing
- From US$1,249/month (Social Marketing)
- Users
- Unlimited on all tiers
- Analyst recognition
- Gartner Magic Quadrant Leader 2026 (company claim)
Strengths
- No per-seat fees, which suits large teams
- Published starting prices for enterprise tiers
- Covers marketing, care and commerce
- Salesforce-embedded care option
Limitations
- Entry price far above SMB tools
- Care and commerce pricing not published
- Some Intelligent-tier features listed as future roadmap
- Benchmarking capped by tier
6
Listening-led suite that absorbed Falcon.io, now operated alongside Cision
Best for: Enterprises that want social listening and publishing from one vendor
Brandwatch is a London-registered consumer-intelligence and social media company (registered office: Runtime Collective Ltd, Canary Wharf) whose leadership is now shared with the communications-software group Cision; its about page lists Cision executives as CEO, CRO, CMO and CTO and markets a combined "Brandwatch + Cision" enterprise offering.
Brandwatch's Social Media Management product is the former Falcon.io suite, which the company says is now part of Brandwatch, and its Influence product is the former Paladin, acquired in March 2022. The resulting platform combines publishing, a shared engagement inbox, advertising, audience data and influencer management with Brandwatch's established consumer-research and listening product, which analyses public online conversation at scale.
For organisations whose priority is understanding conversation rather than only posting, the listening heritage is the main differentiator: listening data can inform content planning, crisis detection and campaign measurement inside one vendor. Brandwatch does not publish prices, and buyers need to contract for the modules they use. Its documented limitation is that the suite is assembled from acquired products, so buyers should confirm which features sit in which module and licence.
Key features
- Social media management (formerly Falcon.io)
- Consumer research and listening
- Influencer management (formerly Paladin)
- Shared engagement inbox
- Combined offering with Cision communications tools
Pricing
Quote-based; no public price list.
- Registered office
- London, UK (Runtime Collective Ltd)
- Related group
- Cision (shared leadership)
- Acquisitions
- Falcon.io; Paladin (March 2022)
- Pricing
- Quote-based
Strengths
- Strong listening and consumer-research capability
- Influencer management in the same suite
- Ties into Cision PR and media tools
- Suited to multi-market enterprise teams
Limitations
- No published pricing
- Product assembled from several acquisitions
- More than most small teams need
- Module licensing can be complex
7
Agency-oriented platform priced by workspaces with unlimited users
Best for: Agencies and freelancers managing several clients with many users
Sendible is a social media management tool built around agency workflows, with plans defined by client workspaces and social profiles rather than by user seats. All five tiers include unlimited users.
Core covers one workspace and six profiles with unlimited scheduling, unlimited AI credits, bulk scheduling, monitoring and replies, and standard reports; Plus raises this to three workspaces and 18 profiles and adds assignment and approvals. Premium (seven workspaces, 42 profiles) adds content libraries, custom branded reports, campaigns and a dedicated account manager; Elite (15 workspaces, 90 profiles) adds dynamic fields for bulk posting and advanced permissions; Enterprise covers 50 workspaces, 300 profiles and SSO, with white-label available as a paid add-on on the top two tiers. Daily sending is capped per workspace, from 100 posts on Core to 500 on Elite and Enterprise.
Sendible's pricing page lists an entry offer of US$35 a month in its structured data, and annual billing saves 15 percent; plan-by-plan prices were not legible in the captured page. The main strengths are unlimited users and client-oriented workspaces; the main limitations are per-workspace daily posting caps and white-label being an extra charge.
Key features
- Unlimited users on every plan
- Client workspaces with approvals (Plus+)
- Unlimited AI credits
- Bulk scheduling on all plans
- Custom branded reports (Premium+)
- SSO on Enterprise; white-label add-on
Pricing
Plans: Core (1 workspace, 6 profiles), Plus (3, 18), Premium (7, 42), Elite (15, 90), Enterprise (50, 300). Entry offer listed at US$35/month; annual billing saves 15%. 14-day free trial, no card.
- Users
- Unlimited on all plans
- Pricing
- From US$35/month (listed entry offer)
- Free trial
- 14 days
Strengths
- Unlimited users keep agency costs predictable
- Workspace model maps to clients
- AI credits not metered
- Bulk scheduling from the entry plan
Limitations
- Daily posting caps per workspace
- White-label costs extra
- Approvals not on Core
- Per-plan prices hard to read on the pricing page
8
S
Low-cost bundle pricing for SMBs and agencies, with client approvals
Best for: Budget-conscious small agencies and SMB marketing teams
SocialPilot sells four bundled plans aimed at independent professionals, small businesses and agencies, with prices shown in US dollars, euros, pounds and Australian dollars. Essentials costs US$20 a month (US$17 on annual billing) for five social accounts and one user, with a content library, tags and analytics.
Standard, at US$40 a month (US$34 annually), covers ten accounts and three users and adds bulk scheduling, a social inbox and team collaboration. Premium, at US$100 a month (US$85 annually), covers 20 accounts and six users and adds advanced analytics, client approval and white-label reports. Ultimate, at US$200 a month (US$170 annually), covers 40 accounts and unlimited users. Extra accounts cost US$4 a month and extra users US$5 a month; annual billing saves 15 percent, and a 14-day trial requires no card.
SocialPilot's appeal is price: an agency with 20 profiles and six users pays less per month than a single seat on several per-user platforms. Limitations are thinner listening and enterprise governance than the mid-market leaders, and higher-end features such as SSO and API access are reserved for the custom enterprise tier.
Key features
- Bulk scheduling and smart queues
- Social inbox (Standard+)
- Client approval and white-label reports (Premium+)
- Competitor and custom reports
- Monthly AI credit allowance
- SSO and API on Enterprise
Pricing
Essentials: US$20/month (US$17 annual), 5 accounts, 1 user. Standard: US$40 (US$34), 10 accounts, 3 users. Premium: US$100 (US$85), 20 accounts, 6 users. Ultimate: US$200 (US$170), 40 accounts, unlimited users. Extra account US$4/month; extra user US$5/month. 14-day free trial.
- Pricing
- From US$17/month (annual)
- Free trial
- 14 days, no card
- Currencies
- USD, EUR, GBP, AUD
Strengths
- Low cost per profile and per user
- Client approvals and white-label from Premium
- Cheap add-on accounts and users
- Published prices in four currencies
Limitations
- Listening depth below enterprise suites
- SSO and API only on custom Enterprise
- Single user on the entry plan
- Inbox not on Essentials
9
Feature-dense platform with listening, reviews and DM automation bundled in
Best for: Agencies and multi-location brands wanting reviews and listening in the base plan
Vista Social sells four tiers defined by profiles, users and direct-message contacts. Professional covers 15 profiles and two users with publishing, a unified inbox, reports, listening and reviews, DM automations, a link-in-bio page and an AI assistant; Advanced (30 profiles, three users) adds ads management, approval workflows, advanced reporting and integrations; Scale (70 profiles, four users) adds white label and client profile connection; Enterprise is unlimited, with SSO, sentiment detection and a dedicated account manager.
The pricing page lists published add-ons: employee advocacy from US$199 a month for 25 employees, extra listening from US$75 a month, X (Twitter) profiles at US$29 a month each, and AI credit bundles at US$10 a month per 1,000 credits. Annual billing saves 20 percent and a 14-day trial is offered without a credit card; there is no permanent free plan. At the time of access the plan prices themselves were displayed as custom on the comparison table.
Vista Social's distinguishing trait is how much it includes at its entry tier, notably listening, review management and DM automation, which are add-ons or higher-tier features elsewhere. Its limitations are the low user counts per plan, the per-profile surcharge for X, and the lack of a clear public price for each plan at the time of review.
Key features
- Listening and review management on all plans
- DM automations with contact allowances
- Ads management (Advanced+)
- White label and client profile connect (Scale)
- Link-in-bio page
- SSO and sentiment detection (Enterprise)
Pricing
Professional, Advanced, Scale and Enterprise; plan prices shown as custom at time of access. Add-ons: employee advocacy US$199/month (25 employees), listening from US$75/month, X US$29/profile/month, AI credits US$10 per 1,000. Annual saves 20%. 14-day free trial.
- Plans
- Professional, Advanced, Scale, Enterprise
- Free trial
- 14 days, no card
- X surcharge
- US$29/profile/month
Strengths
- Listening and reviews included from the entry tier
- DM automation built in
- White label available below enterprise level
- Published add-on prices
Limitations
- Few users per plan
- X profiles cost extra
- No permanent free plan
- Plan prices not clearly published at time of review
10
ZS
Low-cost tool inside the Zoho suite with free, business and agency plans
Best for: Small businesses already using Zoho CRM or Zoho Desk
Zoho Social is the social media management product of the Zoho software suite. It offers a Free plan for one brand and six channels, three paid Business plans (Standard, Professional and Premium), and two Agency plans for 10 or 20 clients.
Standard extends coverage to 14 channels including YouTube, Pinterest, TikTok, Mastodon, Threads, Bluesky and Snapchat, with a dashboard, publishing calendar, link shortener and image editor. Professional adds livestream, bulk scheduling, post insights, RSS feeds, a monitoring dashboard and Instagram first comment. Premium, the most popular tier, adds WhatsApp Business and Telegram Business, a scheduling queue, the inbox, approval workflows, custom reports, Zoho CRM and Zoho Desk integrations and three team members. Agency plans add client invites, portal customisation, agency-branded reports and free client logins.
Yearly billing saves 33 percent and a 15-day trial reverts to the free plan afterwards; dollar prices were not shown on the pricing page as captured. Zoho Social's main advantage is integration with Zoho CRM and Desk, which lets social leads and service messages flow into other Zoho apps. Its limitations are low team-member counts below the Agency tier and the inbox being reserved for Premium.
Key features
- Free plan for one brand and six channels
- Support for Threads, Bluesky, Mastodon and Snapchat
- WhatsApp and Telegram Business (Premium)
- Approval workflows and inbox (Premium)
- Zoho CRM and Desk integration
- Agency client portal
Pricing
Free; Standard; Professional; Premium; Agency (10 clients); Agency Plus (20 clients). Yearly billing saves 33%. 15-day trial without card, then forever-free plan. Custom packages for 50+ brands.
- Parent
- Zoho
- Free plan
- Yes (1 brand, 6 channels)
- Free trial
- 15 days
Strengths
- Free plan and low-cost paid tiers
- Wide network coverage including newer networks
- Native Zoho CRM and Desk links
- Agency plans with client logins
Limitations
- Inbox only on Premium
- One to five team members below enterprise
- Add-on prices not published
- Best value depends on using other Zoho apps
11
L
Visual planner for Instagram and TikTok, now part of a creator-marketing company
Best for: Visual brands and creators focused on Instagram and TikTok
Later is now one product of a broader influencer and creator-marketing company. The influencer platform Mavrck acquired Later in 2022, the two united under the Later brand in 2024, and Later acquired the affiliate-marketing company Mavely in 2025; the company's chief executive is Scott Sutton.
Later Social is priced by "social sets", each containing up to eight profiles across networks. On annual billing Starter costs US$18.75 a month for one set, one user and 30 posts per profile; Growth costs US$37.50 for two sets, two users, 180 posts per profile, a social inbox, collaboration and approvals; Scale costs US$82.50 for six sets, four users, unlimited posts, Meta Ads analytics, competitive benchmarking and brand mentions. Extra sets cost US$11.25 a month and extra users US$3.75 a month on Growth and Scale, and every plan has a 14-day trial.
Later's strengths are its visual grid planner, Instagram Reels audio, best-time-to-post suggestions, link-in-bio pages and user-generated-content collection. Its limits for management teams are the low post caps on lower plans, the small number of users included, and analytics history of three months on Starter.
Key features
- Visual grid planner and Reels audio
- Link-in-bio pages
- Best-time-to-post suggestions
- Social inbox and approvals (Growth+)
- UGC collection
- Competitive benchmarking and brand mentions (Scale)
Pricing
Starter: US$18.75/month (annual), 1 set, 1 user. Growth: US$37.50, 2 sets, 2 users. Scale: US$82.50, 6 sets, 4 users. Add-ons: set US$11.25, user US$3.75, 100 AI credits US$3.75. 14-day free trial.
- Owner history
- Acquired by Mavrck 2022; merged under Later brand 2024
- CEO
- Scott Sutton
- Pricing
- From US$18.75/month (annual)
Strengths
- Strong visual planning for Instagram and TikTok
- Low entry price
- Link-in-bio and UGC tools included
- Influencer and affiliate products from the same company
Limitations
- 30-post-per-profile cap on Starter
- Few users per plan
- Short analytics history on Starter
- Inbox not on the entry plan
12
Per-channel scheduler with a free tier and a small, transparent company behind it
Best for: Small businesses and creators wanting simple, cheap publishing
Buffer started in November 2010 as a weekend project by Joel Gascoigne, who remains chief executive, and has operated as a fully remote company with no headquarters since 2013. It publishes its own metrics: 73 staff across 15 countries, 86,536 paying customers, 341,052 monthly active users and US$28.4 million in annual recurring revenue at the time of access.
Buffer is priced per connected channel. The Free plan covers three channels with ten scheduled posts per channel, a community inbox, a visual calendar and basic insights. Essentials costs US$5 per channel per month and adds unlimited scheduled posts, advanced analytics, reports, custom UTMs, first-comment scheduling and a hashtag manager; Team costs US$10 per channel per month and adds unlimited team members, approval workflows, custom permissions and branded reports. Channels above ten are discounted, nonprofits receive 50 percent off, and paid plans have a 14-day trial.
Buffer is primarily a publishing tool with lighter engagement and listening features than the platforms above it, which is its main limitation for customer-care teams. Paid plans are subject to a fair-use cap of 5,000 posts per channel.
Key features
- Free plan for three channels
- Visual calendar and queue
- Community inbox for comments
- First-comment scheduling and hashtag manager
- Approval workflows (Team)
- Public API with per-plan request limits
Pricing
Free: US$0, 3 channels. Essentials: US$5/channel/month. Team: US$10/channel/month, unlimited users. Discount above 10 channels; 50% nonprofit discount; 14-day free trial.
- Founded
- 2010
- CEO
- Joel Gascoigne
- Employees
- 73 (company figure)
- Customers
- 86,536 paying (company figure)
- ARR
- US$28.4m (company figure)
Strengths
- Usable free plan
- Low per-channel prices
- Unlimited users on Team
- Transparent company metrics
Limitations
- Limited listening and customer-care tools
- Free plan capped at 10 queued posts per channel
- Single user on Essentials
- Per-channel costs add up for large profile counts
13
Spanish analytics-led tool priced by brand, with a free plan
Best for: Freelancers and small agencies prioritising analytics on a budget
Metricool combines publishing, analytics and competitor tracking and is priced by the number of brands managed rather than by user. Prices are shown in euros and US dollars and exclude VAT.
The Free plan manages one brand across all networks except LinkedIn and X, with 20 scheduled posts a month, five competitor profiles, 30 days of analytics and a small AI allowance. Starter, from US$20 a month on annual billing (US$25 monthly) for five brands, adds unlimited publishing under a fair-use policy, LinkedIn, up to 100 competitors, PDF and PowerPoint reports, unlimited analytics history and Canva and Google Drive integration. Advanced, from US$53 a month on annual billing for 15 brands and up to US$159 for 50, adds team and client management, roles, post approvals, full X analytics, customisable report templates, a Looker Studio connector and the Metricool API.
Metricool's analytics depth and unlimited history at low cost make it popular with freelancers and small agencies. Its limitations are that X analytics and advanced analytics are add-ons on Starter, approvals require Advanced, and white label is available only on the custom tier.
Key features
- Free plan for one brand
- Unlimited analytics history (paid plans)
- Competitor tracking up to 100 profiles
- Ads campaign dashboards
- Looker Studio connector and API (Advanced)
- Link-in-bio pages
Pricing
Free: 1 brand. Starter: from US$20/month annual (US$25 monthly), 5–10 brands. Advanced: from US$53/month annual (US$67 monthly), 15–50 brands. Custom: quote-based, white label. Prices exclude VAT.
- Pricing
- Free; from US$20/month (annual)
- Billing basis
- Per number of brands
Strengths
- Generous analytics and history for the price
- Brand-based pricing suits multi-client freelancers
- Free plan available
- Competitor benchmarking included
Limitations
- Free plan excludes LinkedIn and X
- Approvals and team roles need Advanced
- X analytics is an add-on on Starter
- White label only on Custom
14
Calendar and approval-centred tool, now under Bending Spoons
Best for: Teams whose main need is collaborative planning and approval
Loomly is a content calendar and collaboration tool whose pricing page identifies it as a sole-shareholder company under the management and coordination of Bending Spoons S.p.A., an Italian software group.
Pricing has been simplified to three tiers. Starter costs US$49 a month on annual billing (US$65 monthly) for 12 social accounts and three users, with an AI assistant, scheduling, approval workflows and roles, advanced analytics and link shorteners. Beyond costs US$249 a month on annual billing (US$332 monthly) for 60 accounts and unlimited users, adding custom branding, custom roles and workflows, a hashtag manager and calendar two-factor enforcement. Enterprise is priced on request for 61 or more accounts.
Loomly's strengths are its approval workflow, which is available from the entry tier, and its calendar-centred interface for teams that plan campaigns collaboratively. Its limitations are the large price gap between Starter and Beyond, the three-user limit on Starter, and lighter inbox and listening features than the platforms ranked above. The trial requires no card, but its length is not stated on the pricing page.
Key features
- Approval workflows and roles on every plan
- AI assistant chat
- Advanced analytics
- Custom branding and workflows (Beyond)
- Hashtag manager (Beyond)
- Link shorteners
Pricing
Starter: US$49/month annual (US$65 monthly), 12 accounts, 3 users. Beyond: US$249/month annual (US$332 monthly), 60 accounts, unlimited users. Enterprise: custom, 61+ accounts. Free trial, no card.
- Owner
- Bending Spoons S.p.A. (management and coordination)
- Pricing
- From US$49/month (annual)
Strengths
- Approvals included on the entry plan
- Unlimited users on Beyond
- Clear calendar-first interface
- Published monthly and annual prices
Limitations
- Large jump from Starter to Beyond
- Three users on Starter
- Limited listening
- Trial length not stated
Frequently asked questions
What is the best social media management tool?
There is no single best tool for every organisation. Sprout Social and Hootsuite are the most complete self-serve platforms for marketing teams, Agorapulse offers similar inbox features at lower published prices, and Sprinklr, Emplifi and Brandwatch serve large enterprises. Small businesses on a budget often start with Buffer, Metricool or Zoho Social, which offer free plans.
How much does social media management software cost?
Published prices in November 2026 range from free plans at Buffer, Metricool and Zoho Social to US$5 per channel per month at Buffer, around US$17–20 a month for SocialPilot or Metricool entry plans, US$79–99 per user per month for Agorapulse, Sprout Social and Hootsuite, and from US$1,249 a month for Emplifi's enterprise tier.
Is there a free social media management tool?
Yes. Buffer's Free plan covers three channels with ten queued posts each, Metricool's Free plan covers one brand with 20 posts a month (excluding LinkedIn and X), and Zoho Social has a free plan for one brand and six channels. Free plans exclude most team and reporting features.
What is the difference between social media management and scheduling tools?
Scheduling tools focus on planning and publishing posts through a calendar and queue. Management tools add two-way engagement through a shared inbox, analytics across profiles, team approvals and permissions, and often listening. Many products sit between the two, and vendors such as Buffer and Later have added inbox features to scheduling-led products.
Which social media management tool is best for agencies?
Agencies usually favour products priced by client workspace or profile bundle rather than per user, with client approval links and white-label reports. Sendible includes unlimited users on every plan, SocialPilot adds client approval and white-label reports on its Premium plan, Vista Social includes white label on Scale, and Zoho Social sells dedicated Agency plans.
Do social media management tools support TikTok, Threads and Bluesky?
Most mainstream tools now support TikTok, and support for Threads and Bluesky has spread since 2024. Zoho Social lists Threads, Bluesky and Mastodon on its Standard plan, for example. Coverage differs by plan and by feature, since publishing, inbox and analytics support for a network are often added at different times.
Do I need social listening as well as management software?
Listening monitors public conversation that does not mention or tag a brand's accounts, which is useful for reputation, research and crisis detection. Hootsuite and Sprout Social include basic keyword monitoring in mid-tier plans, while deep listening is a separate product at Brandwatch and Sprinklr or a paid add-on at most vendors.
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